FAQ (Frequently Asked Questions)
Q: How long have you been in business?
A: After the owner served in the United States Army Reserves he started McKinney Deck Builders as a part time endeavor and then launched full time and incorporated in 2003 creating what is today J & R Construction Services, Inc. His great grandfather, grandfather were custom furniture makers and owned several sawmills in Eastern Kentucky. His father also picked up the trade and built his families first home himself. With over 90 years of combined experience you are sure to, “Enjoy the Process.”
Q: What kind of credentials does your company have?
A: The owner of the company sits on the board of directors for the Better Business Bureau of Central and Eastern Kentucky. He has also served on the executive committee for the local Remodelers Council. He is a Certified Graduate Remodeler (C.G.R.) and has completed his Certified Aging in Place (C.A.P.S.) designation classes. Most recently is part of the Green Build Council.
Q: Do you charge for estimates?
A: We walk you thru our processes at the 1st phone meeting and get your realistic budget numbers to start with. Remodeling is a relationship and choosing the right remodeling company is often more important than the estimate. If you choose the right remodeler, the budget and estimate will almost always fall into place. No, we do not charge for estimates, unless it is an insurance estimate, then we charge our customary rates.
Q: Do you provide a Warranty on your Craftsmanship?
A: Yes, we provide our clients with a 1 year warranty on craftsmanship and 2 year warranty on roofs and 10 year warranty on flat roofs, plus the manufacturer’s warranty on any materials.
Q: Do you have insurance?
A: Yes, we carry a 2 million dollar liability policy compared to most other companies that carry a 1 million dollar policy. We also carry a 3 million dollar workman compensation policy. So you are completely protected throughout your project and beyond.
Q: Do you take credit cards and/or offer financing?
A: Yes, we accept all major credit cards. Processing fees apply. And yes, we offer financing thru several local and national lenders.
Q: What is Green Remodeling?
A: Remodeling a home green is easier than you may think. Green remodeling gives homeowners the unique opportunity to incorporate cost-saving and earth-sustaining green concepts into their homes. Green Remodeling is an all-encompassing approach that emphasizes making a home healthy, comfortable, and efficient. Consideration is given to indoor air quality, energy conservation, resource conservation, reduced material waste, and the use of products that are better for the environment (and for people).
Q: What are Universal Design and Universal Remodeling?
A: Our definition is whether you are sitting or standing, young or old, anyone can use the space. According the Center for Universal Design it is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. Simply, Environments and Products for all People.
